Jobs

Fulfillment Manager Job in Nigeria

SUMMARY OF THE COMPANY

Mecho Autotech is a tech-enabled automobile technician aggregator that provides end-to-end service.

Automobile repair, tyres, and car part sales to businesses and people. By utilizing technology,

We aim to provide seamless maintenance and repair options for African car owners.

JOB DESCRIPTION

  • The Fulfillment Manager will be responsible for driving strategic efforts throughout our growth teams.
  • The ideal candidate possesses a track record of effectively aligning supply and demand efforts, particularly in service-intensive firms Across Nigeria and/or Africa, automotive industries or marketplace startups are emerging.
  • This position will demand you expand Mecho’s capability to meet the needs of her consumers across Nigeria.
  • You will analyze demand and supply capacity regularly to improve performance, upskill the workforce, and deliver managers with assistance.

Job Details

Salary
₦300,000 – ₦400,000 a month


Job Type
Full-time

Job Role: Fulfillment Manager

Reporting Line: Head, Commercial Operations

Job Location: Lagos

Companies Name: Mecho Autotech

Job Requirements

  • Grow and expand our technician capacity across Nigeria, leveraging our technician platform product.
  • Build and execute a Standard Operating Process to drive internal team deliverables. Success would mean that you are proactive in efficiently matching growing demand needs using data.
  • Business fulfillment acquisition, activation and expansion (franchise & non-franchise)
  • Match & assign supply to demand accurately and in a timely fashion
  • Advise on cost implication of job types required for supply assigning
  • Create a workshop standard acquisition rating data, based on criteria’s such as tools, job process, equipment etc
  • Ensure set turnaround time is achieved by fulfillment partners.
  • Enforce compliance with company standards, policies, and procedures
  • Provide feedback on challenges & recommendations with respect to technology adoption
  • Advise on areas of partnership, with respect to workshop management, spare-parts, tool acquisition
  • Create a clear reporting & data management of all partners, activated workshops, with clear visibility on matched businesses & utilization
  • Create a continuous communication channel for feedback with the fulfillment team
  • Test run roll out of application with active partner workshops
  • Ensure the adoption of our technology
  • Liaise with all stakeholders on sustainable business SLAs (Business, Operations, marketing and retail parts)
  • Liaise with the product team on creating supply features (Workshop info, SLA, Verification)
  • Liaise with the marketing team on greater sensitization of the Mecho App
  • Carry out other tasks assigned by Line Manager
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JOB REQUIREMENTS

  • A bachelor’s or HND degree is required. An MBA is a plus.
  • Minimum of 7 years’ experience driving operations and strategy.
  • Experience in the automotive business is required.
  • Experience in the supply chain is a distinct benefit.
  • Startup experience is a big plus.
  • Excellent written and oral communication abilities.
  • Business acumen with the ability to create an overarching strategy and drive process improvement
  • Detail-oriented, analytical, process- and data-driven
  • Strong supervision and leadership abilities.
  • Extensive knowledge of automotive principles, methods, and best practices is preferred.
  • A strong network in the automotive and supply chain fields is advantageous.

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